Grievance Redressal / Escalation Matrix

Kerdoss Trade India | SEBI RA Reg. No: INH000020730 | BSE Enlistment No: 6560

SEBI Registration Details

• Registered Name: KERDOSS TRADE INDIA
• Trade Name / Website: www.kerdoss.com
• Type of Registration: Research Analyst
• SEBI RA Registration Number: INH000020730
• BSE RA Enlistment Number: 6560
• SEBI RA List: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
• BSE Enlisted RA: https://www.bseindia.com/IARA/RegisteredRA.aspx
• Registration: Jun 06, 2025

Registered / Correspondence Office Address

Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021

Details of CEO / Head Customer Support

• Name: JABESH BAGDY
• Phone: +91 93609 15330
• Email: SUPPORT@KERDOSS.COM

Escalation Matrix

Details of Designation	Contact Person Name	Address where the physical address location	Contact No.	Email-ID	Working hours when complainant can call
Customer Care	Jabesh Bagdy	Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021	+91 93609 15330	support@kerdoss.com	From 10:00AM to 7:00PM (Monday to Saturday, Holidays Off)
Head of Customer Care	Jabesh Bagdy	Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021	+91 93609 15330	support@kerdoss.com	From 10:00AM to 7:00PM (Monday to Saturday, Holidays Off)
Compliance Officer	Jabesh Bagdy	Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021	+91 93609 15330	support@kerdoss.com	From 10:00AM to 7:00PM (Monday to Saturday, Holidays Off)
CEO	Jabesh Bagdy	Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021	+91 93609 15330	support@kerdoss.com	From 10:00AM to 7:00PM (Monday to Saturday, Holidays Off)
Principal Officer	Jabesh Bagdy	Flat No N406 Vidyasagar Oswal Garden No 210 212, Cochraine Basin Road Korukkupet Washermenpet, CHENNAI, TAMIL NADU, 600021	+91 93609 15330	support@kerdoss.com	From 10:00AM to 7:00PM (Monday to Saturday, Holidays Off)

Important Notice

If you are dissatisfied with our services, kindly raise your initial complaint to SUPPORT@KERDOSS.COM or contact +91 93609 15330

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

• SEBI SCORES Link: https://scores.sebi.gov.in/
• SEBI ODR Link: https://smartodr.in/
• SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
• Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
• SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917
• SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

SEBI Investor website and Saarthi App

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

• Visit the SEBI investor website at: https://investor.sebi.gov.in/
• Download SEBI SaarThi App in Android: https://play.google.com/store/apps/details?id=com.sebi.invapp
• Download SEBI SaarThi App in iOS: https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387

To protect the investors from unauthorized schemes/frauds due to impersonation

1. Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website. Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
2. Always request email communications related to payment Invoices and from the RA’s registered email ID listed on the SEBI website under Research Analysts.
3. Be sure to inform Research Analysts about any suspicious accounts.
4. You can find the list of Research Analysts in India registered with SEBI and BSE here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14 and https://www.bseindia.com/IARA/RegisteredRA.aspx
5. Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.
6. The link to view/refer to issued press releases on the Exchange website is given below.

The Exchange website Link

1. https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
2. https://www.bseindia.com/attention_investors.aspx

Visit the Investor Charter and Complaint Table at: www.kerdoss.com