Refund Policy

Kerdoss Trade India | SEBI RA Reg. No: INH000020730 | BSE Enlistment No: 6560

Last updated: 2 November 2026

We prioritize our customers and are dedicated to delivering the highest quality services.

It’s important for our clients to understand that we cannot provide a return assurance or guarantee on our calls, which means we can issue refunds on subscriptions on pro-rata basis regardless of client’s outcomes.

Once a service is subscribed to and payment is completed, it can be cancelled or refunded under pro-rata basis. If a client is dissatisfied for any unforeseen reason, they are welcome to reach out to us for guidance and support.

We will make every effort to enhance satisfaction in such instances. However, any request from a client to cancel a service or receive a refund will be done on pro-rata basis.

Refunds and cancellations are not available for utilized services, long-term investments, or basket portfolio recommendations. This does not affect the pro-rata refund of fees for the unexpired part of a subscription, as described above.

Before making a payment, we strongly encourage our visitors and potential clients to:

• Review all information regarding our services and the support we provide to clients.
• Familiarize themselves with our Terms and Conditions.
• Read our Privacy Policy and Refund Policy.
• Understand that refunds are only possible on a pro-rata basis, and according to SEBI notifications/circulars/laws.

There is no avenue for claiming losses incurred based on the recommendations in the research report.

How to Request a Refund

1. Write to support@kerdoss.com from the email address registered with us, giving your name, the service subscribed and the date of payment. Please attach proof that you are our client: a copy of your MITC, your invoice, or an email you received from us. Requests sent without this proof cannot be verified and will not be processed.
2. We will confirm in writing the pro-rata amount due, based on the unexpired part of your subscription.
3. An approved refund is paid back through the same payment channel used for the original payment.
4. If your request is not resolved, you may raise a complaint as set out on our Grievance Redressal page, and with SEBI SCORES or SEBI SMART ODR.

Visit the Investor Charter and Complaint Table at: www.kerdoss.com